Consumer protection Hungary operates under strict regulations enforced by both the GVH and specialized consumer protection authorities. Our competition law practice provides comprehensive consumer protection legal services covering advertising law, unfair commercial practices, general terms and conditions, and consumer complaint handling.
We review both B2C and B2B communications covering also comparative advertising, pricing practices, promotions, ensuring compliance with Hungarian advertising law, the Unfair Commercial Practices Directive, and industry-specific advertising restrictions.
We draft compliant general terms and conditions (ÁSZF) that meet Hungarian law requirements while protecting our clients' commercial interests
We advise clients on complaint handling in order to satisfy regulatory requirements while managing reputational and legal risks. We help companies establish effective customer service protocols, dispute resolution mechanisms, and escalation procedures.
Our team represents clients in proceedings before consumer protection authorities and the GVH in cases related to unfair commercial practices, misleading advertising, and violations of consumer rights. We have extensive experience negotiating settlements.